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Faq


ANSWERS TO THE MOST FREQUENT ASKED QUESTIONS:

 

MAKE A VIRTUAL TOUR OF OUR SWIMMING POOL ... BUT DON'T TRY TO JUMP INTO OF IT...YOU WILL BREAK YOUR PC SCREEN :-)

MAKE A 360° VIRTUAL TOUR OF THE OUTDOOR OF  IL POZZO

HAVE A VIRTUAL LOOK AT THE RESTAURANT AREA

HOW ABOUT MAKE A TOUR OF SOME OF OUR APARTMENTS?

 

1)  IS THE AIR CONDITIONED AND THE HEATING IN EACH APARTMENT?

Yes, in every room there is a machine for AIR CONDITIONING and for HEATING that you could control with a remote controller.

The price for it is a forfait, dependinf on the apartment size, to pay at the end of the stay:

TIMO-BASILICO-MENTA 10 euro/day

MALVA-VERBENA 12 euro/day

MELISSA-NIPPETELLA 14 euro/day

SALVIA 16 euro/day

ROSMARINO 18 euro/day

 

2)  WHAT DO WE WILL FIND IN THE BATHROOM?

In every bathroom you will find:

-shower box

-hair dryer

-for every person of the house: 1 big towel for the shower, 1 medium size towel for the face, 1 small towel for the feet.

-when the swimmingpool is open also the soft big and green towel of "Il Pozzo".

-the kit first use: soap, shower bath and toothbrush.

 

3)  WHAT WE WILL FIND IN THE KITCHEN?

In every kitchen you will find:

-dishwasher

-fridge

-microwave

-toaster

-cutler

-moka (for italian coffee)

-dishes

-kitchen scale

-on REQUEST: BBQ, AMERICAN COFFEE MACHINE and ELECTRIC OVEN

ONLY in BASILICO apartment there is the OVEN

 

4)  IS THERE ANY PRIVATE OUTDOOR AREA FOR MY APARTMENT?

Yes, every apartment has its own outdoor area with a table and chairs in front of the entrance, except for SALVIA that has it 10m from the old stone staircase, and an area/patio with comfortable chairs.

 

5)  DO YOU SERVE BREAKFAST?

Usually our guests, having a very well accessorized kitchen, are pretty indipendent about that and they also use, for short stay, our WELCOME GIFT.

But on request, reserving it before the arrival, we offer this service "à la carte", with a menu with salted and sweet food.

 

6)  WHAT'S THE WELCOME GIFT?

You will find the our Welcome Gift in the apartment:

-HOME MADE YOGURT CAKE

-1l. Tuscan milk, sugar, coffee, tea.

 

7)  DO WE HAVE TO BUY WATER OR WE CAN DRINCK THE WATER OF "IL POZZO"?

Luckely we have our own Well, with such a good water! ... it is so pure to be fine for babies too!

So you don't need to buy heavy plastic water bottles (...TAKING CARE OF THE NATURE TOO). FOR FREE you could fill up the glass bottles that you will find in your apartment in the WATER ROOM, open 24 h every day, where a filtering machine connected with our well will let us drink sparkling or flat water whenever you want.

During the SUMMER one of this machine is located by the swimmingpool area for refreshing you from the hot sun!

 

8)  WHEN THE RESTAURANT OF "IL POZZO" IS OPEN?

Our restaurant is  re served for our guests . It is open depending on the season and on the request.

Usually during the medium and high season we make at least 3 of our famous buffet dinner.

Except on sunday evening, in every season, we can make a dinner for you, in your apartment or in the restaurant, depending on the request.

 

9)  WHAT'S ON THE MENU OF YOUR FAMOUS BUFFET DINNER?

That's what we usually prepare:

A MIX OF APPETIZER, crostini, salame, ham, meat, cheeses together with our chutneys and honey of "Il Pozzo", quiches, our home made "focaccia", and depending on the season fridge zucchini flowers/other vegetables or vegetables soup.

FIRST MAIN DISH, home made pasta seasoned with seasonal ingredients, tagliatelle, ravioli, gnocchi, lasagne, ...

SECOND MAIN DISH, traditional meat dishes together with vegetables of the season

DESSERT, at least...3 of our good dessert ... we are pretty famous for this!

HOUSE WINE

SPARKLING WATER AND SPRING WATER

COFFEE

SWEET WINE (Vinsanto), GRAPPA

 

10) IS IT POSSIBLE TO HAVE PIZZA IN YOUR RESTAURANT?

Of course! We have an old wood oven outside the restaurant kitchen and one by the pool.

We usually prepare many different kind of pizza dinner, when it is possible together with the children ...served in between appetizer, meat and desserts.

 

11) IS THERE A PLAYGROUND?

Yes, pretty close to the pool there is the playground closed by fenses, with swings, slide, table, small house, bounce, ...

There is also another area near the outside restaurant with a bowling field and a ping pong table.

Everything lightened to play also at night!


12)  WHAT WE WILL FIND BY THE SWIMMINGPOOL AREA?

CLOSED BY FENCES FOR YOUR CHILDREN SAFETY,

The swimmingpool area is composed by 2 interconnected swimmingpool: 1 for children 3m.X3m. 60cm. and 1 for adults 16m.X9m. in different level

Each apartment has its own reserved area with a beach umbrella, longchairs, chairs and a small table.

There are also 2 outdoor showers and others 2 into the bathrooms on the groundfloor.

In a corner of this area there an outdoor kitchen with wood oven and BBQ, sink, machine for having whenever you prefer the fresh water of our Well and a small fridge.


13) DO YOU ORGANIZE COOKING CLASSES?

Yes we do, for teach how a real TUSCAN MOTHER/MAMMA cooks!


14) DO YOU ORGANIZE COOKING CLASSES FOR CHILDREN?

Yes we do, during the medium and the high season, at least 1 dinner per week is made with children to make theyr own pizza


15) WHAT KIND OF DISHES YOU MAKE?

Our kitchen is totally made by traditional dishes, from Tuscany, Arezzo, with some Etruscan influence ... sometimes with a creative "touch"...


16) COULD TREKKING OR GUIDED TOURS BE ORGANIZED?

Yes, we are in contact with many organizations to make you experiencing something unforgettable even into the CASENTINESI NATIONAL FOREST PARC, or in the others Valleys of Arezzo.


17) DO YOU ACCEPT DOMESTIC ANIMALS?

Yes, if they accept our lovely cats and our small dog ... and if the owner respect the place, the apartment and the others guests.